Hotel El Retablo

It was FANTASTIC! Beautifully organised, everything worked like clockwork. We agreed that we had the best support team ever (and we have experience) - all delightful, very professional and nothing was too much bother.

It clearly couldn't have been a better route, such a wonderful mix of landscapes. And plenty of acclimatisation time. Nonetheless, I was glad of my summit oxygen.

Kit excellent. Double good mattresses made for most comfortable trek camping ever. Tents v good. Mess tent pretty windproof, which was vital for enjoyment. Best camp loo ever!

My favourite day was Shira Cathedral. Amazing.

William M reviewing Kilimanjaro Lemosho Route on 15 April 2020

Hi Lisa,

The safari trip was excellent! The stay, the food and the people were all very nice. We were happy to have Ryan and Stanley as our game drive guides they brought us up close to the animals and Ryan gave very good information throughout.

Would definitely recommend to friends who are interested in safaris :)

Also, thanks much for your help, particularly keeping the room for my Brother and his wife they’ve enjoyed the safari very much too!

Best regards,
Woan Chyi

Woan Chyi L reviewing Cape Town & Kruger Safari on 16 October 2019

Driver-guide: Very punctual, except for pick up for airport when he was delayed by >30 mins due to road closures. Vehicle very clean and well maintained- plenty of water and supplies of clothing for religious sites, tissues, postcards etc. Very good at understanding what level of conversation we wanted. Happy to stop for paracetamol, supermarket etc. Took us to signal box at railway since we were early (which was very interesting)

The Walawwa: Lovely place to arrive at and get a bit of rest. Great pool, lovely rooms and food etc. Peaceful oasis so close to town.

Wilpattu Camp: Wonderful food- really enjoyed trying lots of new things in excellent surroundings.Felt like the place had not been visited much recently (which I don’t think it had due to the terrorist attacks) so our safari guide had been brought up from another park and did not know the park too well- it worked out well though and we saw all the animals we hoped to see so no complaints on that front. We did feel that we should have been told about extra things we could have done- when we commented on the great food on final day we were told that they could have done a cookery demo for us, but it was too late at that point. It worked well for us but clients should probably know that they are likely to have multiple wildlife in their tents (eg frogs)- didn’t bother us at all, but others it might do. We were given a questionnaire to fill in at the end whilst all the staff were standing around, which wasn’t ideal as you felt a bit of pressure! Felt really well looked after here!

Water Gardens Sigiriya: Beautiful suites with plunge pools- quiet and peaceful with lovely big swimming pool. Food good

Jungle Beach: Beautiful location on beach. Rooms good. Food a bit limited I would have liked a bit more variety ideally.

Camellia House: Lovely location- beautiful views. Food OK but service below average- our food orders were wrong a couple of times and even pre-ordered food was delayed. Tea factory tour was only an hour and that was the main reason to be here. It was interesting but quite brief seeing it was the main attraction according to our itinerary. Also, we were taken there in a minibus which didn’t have seatbelts on all seats and was quite smelly- not up to the standard of the usual transportation. Rooms were described as having panoramic views- one did have amazing views but the other one definitely didn’t.

Galle Face: Lovely old hotel- but it did have some problems (leaking ceiling and ‘smuts’ coming out of air conditioning.) Weather very bad (spectacular storms). It was a shame the street food tour couldn’t take place but totally understandable given the weather, however we enjoyed our dinner here and free drinks/canopes!). Good choice at breakfast.

Pippa R reviewing Sri Lanka Highlights - Classic on 30 September 2019

Once again you organised a really good holiday for us.
If there was one criticism it was that there were too many flights. I don’t know whether you could do Bangkok first, Chiang Mai, then fly down South?
Your drivers and Guides - all really good. The variety of transport on the tours in Bangkok and Chiang Mai; we all loved.
Tamarind Village - Our room was a bit of a squeeze, with the 3 of us and 3 big suitcases.
Lisu Lodge- I enjoyed our time here. Going forward I would suggest only 1 night or they need to have some more activities. I liked how we ate on the floor, the food was really good. Staff very friendly. We liked the cycling, tea plantation, trekking and white water rafting.
Riva Surya- good location.
Elephant Hills- we loved looking after the elephants, the lake was also a really good experience. The guides were informative and looked after us well. The resort locations and tents were perfect.
Santiburi - amazing; we upgraded to a beach bungalow which was fantastic. The hotel is in a stunning location, the facilities and the service was impeccable. Sam has some private Thai boxing lessons, which he loved. We had cookery lessons and used the paddle boards. A perfect end to quite a busy holiday.

Natasha L reviewing Thailand Family Adventure on 24 September 2019

We had a fantastic time and all the arrangements worked perfectly.
We were very impressed with the quality and service levels of all 4 locations visited and it was truly a holiday of a lifetime.
Thank you to you and to Lisa for giving us this experience.
Particular highlights for us – really the whole experience, but of particular impact:
Breathtaking scenery at Cathedral Peak Hotel
Rhino Ridge game drives incredible, thanks to guide (we had their head guide, Hala, who’s knowledge, enthusiasm, kindness, interaction, ability to spot wildlife was out of this world)
Luxury of Rhino Ridge (shower, food, views, service)
Immersion in nature, torch lit meal on last night and beach trip at Kosi Forest Lodge
Level of service, quality of food throughout

Catherine F reviewing South Africa Safari, Beach and Wetlands on 04 September 2019

We had a fantastic time. Thank you and it went smoothly in the main except for British Airways!

The trip had the right degree of luxury and relaxation (for me) and adventure (all of us).

A few points:
Driving directions to Umlunghi Lodge were slightly wrong. The driving directions should read at the 4th roundabout take the first exit and turn right over the railway. We loved it there. Anton, Bianca and her son and Harriet were very informative and entertaining. The snake talk and handling, night walks and seeing scorpions and the walk in the bush and "bumping" into a giraffe were really special. The kayak trip to Makuzi pan that the lodge organised was good and Tomaz was very informative and kept a respectful distance from the hippos.3 nights was plenty.

Rhino River Lodge game reserve was incredibly luxurious and we felt very looked after. The lion siting in camp the day we arrived sent an extra frisson of excitement down our spines. It was easy to forget there were predators that could attack us with all that luxury. The staff and guides (Karl) were knowledgeable and invested in their set up. We saw rhinos with baby, cheetahs with young, porcupine, Genet, wildebeast, Impala, Lion with young, buffalo, a puff adder, ostrich, zebra and giraffes. 4 nights was also plenty.
They all served great food but I felt Ghost Mountain Inn topped the lot. The variety was amazing. We arrived at 10.30 but could not get into our room until 2 ish. The service was not so personal I guess because it is larger (far more than 50 rooms). We had been a bit spoilt at Rhino River! My daughter and I had some treatments at the Spa and loved it. We also went on a large boat trip on Jonzi and had a closer encounter with a large bull hippo and also a hike up Ghost Mountain with Patrick who was very informative and passionate about his people and his country. Isaac the other guide there took us on the boat trip and pointed out the sugar cane harvest on the way. he was very informative also.

Lastly, Lalaria Lodge was fabulous and we all piled into the surf of the Indian Ocean. There was hardly anyone on the beach. It was "too cold" according to the landlady. The view from her terrace was of the ocean and whales breaching in the distance. I could have sat there all day. She very kindly provided us with a Scrabble board of her own for us to play. We took a Microlight ride from Ballito over the coastline in the hope of seeing whales and dolphins but no luck. If we had stayed longer we might have gone on a boat trip from Durban. We had a meal at a restaurant called Mozambique which was great fun with vast portions, plenty of carbs and fresh seafood!

The value of the Rand to the Pound was excellent and therefore we felt that we got excellent value which also played a large part!

Katrina P reviewing Value KZN Bush & Beach Safari For Families on 02 September 2019

We had the most incredible time thank you. We loved Karen Blixen camp and felt part of a family there, it was incredibly special. And Breezes was very relaxing.
We can't fault all the transfers and the moment we were greeted on the tarmac at Nairobi airport we knew we were going to be well cared for.

Thank you so much to you and all the Tourdust team for making it such a happy and memorable trip.

Zoe A reviewing Masai Mara Safari & Kenya Beach on 27 August 2019

Hi - now back.
In short it was a great holiday with very very little to fault. Location on Lopud was perfect for family and accommodation was exactly as you said ‘simple’ clean and comfortable hosted by a wonderful friendly local family ...all 1min walk from the front. Great breakfast that was straight from the garden in part and always abundant.
Our guide Nina was excellent always putting our safety first and adapting the itinerary to suit weather. She was a great host with the two families in our group and went out her way to keep us informed and even take photos to share when we were out on the water.
Transport arrangements were spot on - always there waiting at airport or ferry! Slight confusion that it wasn’t a TourDust sign but that was quickly solved.
Kayaking was a great adventure and a challenge some days but worth it for the stops on other islands and opportunities to swim, dive and explore caves. I suspect it could be a long day if your child is too young or not such a ‘water baby’ as once your in the kayak your in it! It is also a hefty bit of exercise on a two person kayak if the child in front isn’t up for paddling! I was fine except on one or two occasions where it was a bit of a struggle and I had to persuade him to do some more paddling for me.
Finally, your service has been great since we got in touch especially as it was a last minute decision for us to go. The speed in responding to queries on a personal basis and quickly was really great (very unusual these days!)
All in all a great holiday - my 11 year old had a great adventure he will talk about for years! So will I....
M. Cameron

murdoch C reviewing Family Sea Kayaking Holiday in Dubrovnik on 08 August 2019

We had a fabulous holiday thank you! Everything went very smoothly - accommodation was good, breakfast fantastic! The kayaking was great - really well thought out schedule with plenty of rests and time to relax. Lovely meals out.

Just wanted to add that our guide Nina was excellent. She worked really hard to ensure the whole trip went smoothly and that we were all happy with the pace, including giving the boys plenty of opportunities for jumping in off the cliffs!!

All in all a great trip! And all the admin side of things has been very efficient throughout.

Thank you so much!!

Kate T

Kate T reviewing Family Sea Kayaking Holiday in Dubrovnik on 05 August 2019

Hi, just back home now as stayed in London last night. It was fab! We loved it! Amazing all round- Thankyou. Best holiday ever!!!

Accommodation great at both places, guides lovely, staff great. We saw more animals than ever expected: giraffes, lion, elephants, water hog, wilder beast, impala, white rhino, crocodiles, hippos in lake Sybia, monkeys in trees at Tonga.

Beach beautiful, but a bit windy, waves v rough but didn’t deter my boys. We snorkeled which was fab but too rough on day we booked to do ocean experience.

My boys swam in all pools!!!

Weather better than we expected!

Must go and do some laundry, but hope that helps?

Best Nicola

Nicola B reviewing Luxury KwaZulu Natal Safari & Beach Holiday on 24 July 2019

The Salkantay trek was the highlight of our 2-week holiday. Incredible sceneray without the thronging crowds of the standard Inca Trail. Good physical challenge too. We were so well looked after by the guide and his team of cook, assistant and horsemen. Loved it!

Haibei C reviewing Trek the Salkantay Trail on 12 May 2015

My sister, her boyfriend and I had a fantastic time.

Both guides were excellent, spoke good English and were very knowledgable.

The food was also excellent - some of the best I had during my 4 months in South America!

The taxi arrangements were good and on time to get us started on the first day and overall we had a really great time and would definitely recommend the trip to anyone!

Anon reviewing Trek the Inca Trail on 02 January 2012

We really thought our trip was great. I would rate your service and the whole experience as a 5. The only piece that would make your service more convenient would be if the prices were conveyed in dollars instead of pounds. We would definitely recommend the trip and company to other travelers. We had our own trip for 3 people and were given lots of special attention. The transportation was very easy and all of our needs were met. Thanks so much for arranging everything for us!

Rochelle L reviewing Trek The Lares Trail on 07 July 2011

From beginning to end the service from both Tourdust and the local operator was fantastic. Despite being the rainy season we had a fair bit of good weather, and even when we didn't it couldn't take away from the great experience and amazing sites. Our guide Odon really made it for us. There was a smallish group of 8 of us. He understood everyones needs and tailored our days to make sure everyone got the most out of it. Whenever he could he made sure that we were ahead of other groups and got time at the most interesting sites on our own. He also hads fantastic knowledge and always had really interesting things to tell us which made the trip even better. Our team of porters were also fantastic. The food was amazing and you wouldn't believe they were cooking it in a camp tent. Thank you to the whole team for making this such a great trip. I would highly recommend Pachamama if you are thinking of doing the trail. Becks and Will - Jan 2011

Anon reviewing Trek the Inca Trail on 30 January 2011

I cannot imagine a better guide than Odon. From the very first time we met, he has been funny, kind, supportive, very knowledgeable and a real pleasure to be with. The fact is I was not fit enough to do this like some of the other young fit people, but he made me feel welcome and cared for - a wonderful man and a wonderful experience. Apart from my shame at taking the horse, I have loved almost every minute of this trek and Odon has been the second best part of it - countryside came first :)

Anon reviewing Trek the Salkantay Trail on 18 October 2010