The Residence Mauritius

Hi Lisa

Thanks for getting in touch. We had a great time in Namibia, in no particular order, some thoughts:

Oberland Lodge was the accommodation we liked the most: well designed, privacy, good setting, convenient, good food.
Etendeka Mountain Lodge was stunning, in terms of setting, and the tents were the most high end tents I’ve ever stayed in. Dennis shared some spectacular views of the night sky through his telescope which was really interesting.
All our guides were good, professional, knowledgeable, personable. Can’t praise them enough.
A highlight was the catamaran tour, both our boys had this as their top excursion I think. I’d have preferred a tour with a few less people but not a big issue.
Sossusvlei was one of my highlights, climbing the dunes was good. Actually, across the whole holiday, I’d have liked to have done more hiking / walking safaris but that’s probably down to my planning.
Mushara Lodge had excellent service and the staff performed a few African songs after dinner one night, which was lovely. The lodge itself could do with a refresh, in terms of physical product.
The Elegant Guest House was clean and comfortable. And nicely close to Joe’s Beerhouse. Plus it had the best wifi and so a hit with the kids.
The car we got (Toyota Hilux) was excellent, I’m trying to find an excuse to buy a one.
The Cornerstone Guesthouse was probably the least glamourous place we stayed (it was all clean and safe though) but actually the two owners (I forget their names now) gave some of the best/friendliest service.
Logistically everything went off without a hitch, guides showed up on time, all the accommodation was right and they were expecting us. We had some requirements around our son’s medication being refrigerated, everyone was very helpful with this.

I’ll let Sarah chime in with anything I missed and at some stage I think we’ll be in touch about a trip to Botswana Or maybe Peru.

All the best,

Phil

Philip A reviewing Highlights of Namibia - Classic Self Drive on 28 July 2022

Hi Lisa,

The trip was fantastic thanks. difficult to really make any suggestions for changes.

Everything ran smoothly from a logistics point of view and all food and accommodation was great. The owner of Pure Riads came and introduced himself while he was visiting and made some recommendations for restaurants etc.
The mountain guide picked the ideal route for our level and was very informative on the journey.

On the return airport pickup from Marrakesh, we initially didn't see the transfer bus and the local contact mobile number did not appear to be in service which might be worth checking but it was no issue as the driver spotted us.

My wife is already dreaming of her next trip with a different group of friends so no doubt I'll be in touch

Many thanks

Regards
Chris

Chris B reviewing Atlas Valleys & Villages Trek - Value on 27 July 2022

Hi Lisa,

Finally arrived back in Sydney yesterday after a great trip. We all enjoyed Morocco immensely and your organisation was top notch. Some highlights were;

Essaouira, really enjoyed this town and a great introduction to Morocco for us with a more relaxed vibe. The riad we stayed in was fabulous and the female manager Hyat (probably misspelled) couldn't of been more helpful with both suggestions of things to do, places to see and restaurants to eat at. A very friendly team in general and a lovely lady.

The High Atlas, again a real highlight despite the issues with early season snow & ice. The guest house in Imlil was great with again a very friendly owner who was keen to provide as much assistance as possible. The changes to our itinerary were well handled and in the case of the extra night at basecamp post climbing Mt Toubkal, worked in our favour. Only 3 of our group managed the climb due to the icy conditions and those of us who did the summit day needed crampons which were provided free of charge. We were the first group camping at basecamp that year and our preference to do so was accepted without complaint. The only issue I might raise was the lack of anything to sit on in camp, though I guess using the sleeping mats is closer to the Berber tradition. I brought my own mat along which was a good option. Our guide Mohammed was great and really helped us to adapt to the altitude despite some sickness amongst the group. He also managed to get us all through some very difficult ice & snow conditions, putting his body on the line on several occasions when people went flying out of control. This was both on summit day and the prior day when he had to contend with all 6 of us. The food was also excellent and the cook very friendly despite limited English. The whole team worked very well together.

The desert camp was a real experience and very luxurious. Sundowners up on the dunes, the dinners & facilities available and the camel ride were highlights. A long drive was well split by our stays at the Kasbahs which were both fabulous & highly recommended. Hassan & his offsider Khalid were good drivers, friendly and helped us enjoy the whole experience. The excursions along the way were also excellent. The full second day at the desert camp was maybe too much with very high temperatures but they moved us to another cooler camp with shade & more basic facilities during the middle of the day. Again I guess we really got to experience the full nomad lifestyle with a long hiatus during the hottest part of the day.

Marrakesh, again an excellent riad with a nice meal the first night. Good location, very friendly staff and a lovely place to retire to after a day exploring. A very interesting & bustling town.

Chefchaouen, what a wonderful place to spend some time. Another exceptional riad with some great facilities with a perfect location. Again staff were exceptionally friendly & helpful and the city was an absolute pleasure to explore. We all loved this extension & Mustafa our driver was exceptionally helpful as well. We decided to do some trekking 1 day in the nearby Rif Mountains and he was only too happy to drive us there & back through some amazing scenery. He was always concerned for our welfare and even came up to check on us while we were out exploring Chefchaouen.

Tangier, an interesting city and once again the place we stayed was exceptional with a very friendly & helpful French Canadian hostess. The town was a bit more touristy with some issues with touts, 2 nights were enough. Mustafa got us to the ferry up the coast in plenty of time.

A great trip overall and one that we all enjoyed immensely. Thanks for all your organisation & efforts especially after all the Covid delays and civil war made our trip to Ethiopia impossible.

Best regards
Chris

Chris S reviewing 6 Day Toubkal Circuit on 27 July 2022

Hi Lisa,

Sorry for the late reply - I blissfully didn’t check emails while we were away.

Well I must say - THANK YOU. That was a seamlessly organised, mind-blowing trip! It was everything we dreamed of and so much more.

The hotels, people and places were magical. We just loved every single moment of that totally epic adventure.

We will be back in touch when we are ready for our next one!

Thank you so much and well done for such a brilliantly organised trip.

Sarah x

Suzie G reviewing Family Desert Holiday in Morocco on 27 July 2022

It was FANTASTIC! Beautifully organised, everything worked like clockwork. We agreed that we had the best support team ever (and we have experience) - all delightful, very professional and nothing was too much bother.

It clearly couldn't have been a better route, such a wonderful mix of landscapes. And plenty of acclimatisation time. Nonetheless, I was glad of my summit oxygen.

Kit excellent. Double good mattresses made for most comfortable trek camping ever. Tents v good. Mess tent pretty windproof, which was vital for enjoyment. Best camp loo ever!

My favourite day was Shira Cathedral. Amazing.

William M reviewing Kilimanjaro Lemosho Route on 15 April 2020

Hi Lisa,

The safari trip was excellent! The stay, the food and the people were all very nice. We were happy to have Ryan and Stanley as our game drive guides they brought us up close to the animals and Ryan gave very good information throughout.

Would definitely recommend to friends who are interested in safaris :)

Also, thanks much for your help, particularly keeping the room for my Brother and his wife they’ve enjoyed the safari very much too!

Best regards,
Woan Chyi

Woan Chyi L reviewing Cape Town & Kruger Safari on 16 October 2019

We had a fantastic time and all the arrangements worked perfectly.
We were very impressed with the quality and service levels of all 4 locations visited and it was truly a holiday of a lifetime.
Thank you to you and to Lisa for giving us this experience.
Particular highlights for us – really the whole experience, but of particular impact:
Breathtaking scenery at Cathedral Peak Hotel
Rhino Ridge game drives incredible, thanks to guide (we had their head guide, Hala, who’s knowledge, enthusiasm, kindness, interaction, ability to spot wildlife was out of this world)
Luxury of Rhino Ridge (shower, food, views, service)
Immersion in nature, torch lit meal on last night and beach trip at Kosi Forest Lodge
Level of service, quality of food throughout

Catherine F reviewing South Africa Safari, Beach and Wetlands on 04 September 2019

We had a fantastic time. Thank you and it went smoothly in the main except for British Airways!

The trip had the right degree of luxury and relaxation (for me) and adventure (all of us).

A few points:
Driving directions to Umlunghi Lodge were slightly wrong. The driving directions should read at the 4th roundabout take the first exit and turn right over the railway. We loved it there. Anton, Bianca and her son and Harriet were very informative and entertaining. The snake talk and handling, night walks and seeing scorpions and the walk in the bush and "bumping" into a giraffe were really special. The kayak trip to Makuzi pan that the lodge organised was good and Tomaz was very informative and kept a respectful distance from the hippos.3 nights was plenty.

Rhino River Lodge game reserve was incredibly luxurious and we felt very looked after. The lion siting in camp the day we arrived sent an extra frisson of excitement down our spines. It was easy to forget there were predators that could attack us with all that luxury. The staff and guides (Karl) were knowledgeable and invested in their set up. We saw rhinos with baby, cheetahs with young, porcupine, Genet, wildebeast, Impala, Lion with young, buffalo, a puff adder, ostrich, zebra and giraffes. 4 nights was also plenty.
They all served great food but I felt Ghost Mountain Inn topped the lot. The variety was amazing. We arrived at 10.30 but could not get into our room until 2 ish. The service was not so personal I guess because it is larger (far more than 50 rooms). We had been a bit spoilt at Rhino River! My daughter and I had some treatments at the Spa and loved it. We also went on a large boat trip on Jonzi and had a closer encounter with a large bull hippo and also a hike up Ghost Mountain with Patrick who was very informative and passionate about his people and his country. Isaac the other guide there took us on the boat trip and pointed out the sugar cane harvest on the way. he was very informative also.

Lastly, Lalaria Lodge was fabulous and we all piled into the surf of the Indian Ocean. There was hardly anyone on the beach. It was "too cold" according to the landlady. The view from her terrace was of the ocean and whales breaching in the distance. I could have sat there all day. She very kindly provided us with a Scrabble board of her own for us to play. We took a Microlight ride from Ballito over the coastline in the hope of seeing whales and dolphins but no luck. If we had stayed longer we might have gone on a boat trip from Durban. We had a meal at a restaurant called Mozambique which was great fun with vast portions, plenty of carbs and fresh seafood!

The value of the Rand to the Pound was excellent and therefore we felt that we got excellent value which also played a large part!

Katrina P reviewing Value KZN Bush & Beach Safari For Families on 02 September 2019

We had the most incredible time thank you. We loved Karen Blixen camp and felt part of a family there, it was incredibly special. And Breezes was very relaxing.
We can't fault all the transfers and the moment we were greeted on the tarmac at Nairobi airport we knew we were going to be well cared for.

Thank you so much to you and all the Tourdust team for making it such a happy and memorable trip.

Zoe A reviewing Masai Mara Safari & Kenya Beach on 27 August 2019

Hi, just back home now as stayed in London last night. It was fab! We loved it! Amazing all round- Thankyou. Best holiday ever!!!

Accommodation great at both places, guides lovely, staff great. We saw more animals than ever expected: giraffes, lion, elephants, water hog, wilder beast, impala, white rhino, crocodiles, hippos in lake Sybia, monkeys in trees at Tonga.

Beach beautiful, but a bit windy, waves v rough but didn’t deter my boys. We snorkeled which was fab but too rough on day we booked to do ocean experience.

My boys swam in all pools!!!

Weather better than we expected!

Must go and do some laundry, but hope that helps?

Best Nicola

Nicola B reviewing Luxury KwaZulu Natal Safari & Beach Holiday on 24 July 2019

Thanks for all your help in making the arrangements, everything went so smoothly from landing in Jo’burg to departing a week later.

We all had a fantastic time, Kirsty (our youngest) was able to go on all the game drives and we were very well looked after both on the drives and back at the lodge. The food was great, staff were all very friendly & nothing was too much trouble for them (e.g. providing hot milk for Kirsty at bedtime). The kids all enjoyed the rock pool during the day and we all loved the game drives.

We were lucky enough to see all the big 5, with the additions of Cheetah & Wild Dogs. I think it was the second to last day before we managed to see some Hippo (and finally I’ve been able to take some photos of them - I have only ever seen them at night before). We had the adventure of being caught up with some Lionesses stalking a herd of Zebra (one of the younger Lionesses went a bit early & scattered the herd).

We’re certainly aiming to go on safari again although it will be a while before we save enough to go again (maybe the kids will be taking us next time!)

Jeff W reviewing South Africa Madikwe Safari and Mauritius on 13 May 2019

Everything was fab, I especially loved Tuningi such a special place and my son got to see his favourite animal the cheetah (after a bit of time hunting about on foot!). Mauritius is lovely we saw quite a bit of the island in the end.

Laura L reviewing South Africa Madikwe Safari and Mauritius on 12 December 2018