The Platinum Hotel

Yes everything went incredibly smoothly , excellent guide and set up u have . I might need a new pair of calves though !!! Thanks for sorting ALL the changes out. Regards Charlie

charles b reviewing 6 Day Toubkal Circuit on 03 May 2023

Hi Lisa, We had a fabulous time thank you. The accommodation and other ideation were all terrific - that’s so much for your help. The apartment in Cape Town was particularly good - we would never have found that: Boschendal was great as well and game lodge was superb. Thanks again, Alistair

Alistair A reviewing Cape Town, Garden Route and Kruger on 28 April 2023

Dear Lisa
Well, we are back and still buzzing. We have had a marvellous time. The weather helped. We left Manchester in the snow and arrived in Marrakesh at 30 degrees. We were well looked after in the Riad. I'm glad we booked a meal for the first evening - ate it on the roof terrace. We can recommend that. It was delicious. We ate at the Foundouk, as per your recommendation and on the following night we ate at Le Jardin - got lost on the way to it!. We can really recommend Le Jardin.
The following day we went to Majorelle gardens. Fortunately we had looked it up before we travelled because you have to book in advance online only from Jan 2023. We found our own way to the Medera Ben Yousef and Latifa took us to Bahia Palace - both were stunning.
The following morning our lovely taxi driver Mohammond collected us to go to the EcoLodge. Yet another Mohammond made us very welcome. Again we ate well! You were right, the pool was freezing, but I can't sit next to water and not get in. Once you're in you forget how cold it is! I wasn't the only person to try the pool.
Rashid, our guide for our walk collected us. He was brilliant. It was hard work, but worth it. I was determined I would make it. Kevin is fitter than me! The Berber family were lovely. We stopped when we were nearly there to see how rag rugs were made. When we got back Rashid and Mohammond confessed that Mohammond had said to Rashid that he should get us to a road if we got too tired and they would send a taxi (or a mule!) to collect us - or me, but Rashid was sure that I'd be OK. He was right. I think they wondered about these 2 70+ year olds. We can't praise Rashid enough. He had walked over from Imlil in the morning and was going to walk back after he left us.
Thank you so much for putting our holiday together. We never thought it would be 3 years before we went. We are so glad we persevered. We did wonder what we had let ourselves in for as 2 oldies!
Fiona and Kevin

Fiona B reviewing Boutique Marrakech & Atlas Mountains on 21 April 2023

Dear Lisa,
We have just returned from South Africa and wanted to pass on our huge thanks for helping to organise such a fantastic holiday. The entire trip was amazing - accommodation was first class. The safari was incredible!
We'll be sure to get in touch when we're next planning an adventure!
Best wishes, Ed & Jane

Roy P reviewing Cape Town & Kruger Safari on 17 April 2023

Thank you, Lisa! Our trip was wonderful even with the weather disruption. We loved seeing so many different parts of the country, meeting people and experiencing the culture. The desert was surely a highlight for our boys and the creativity and artisanship of everything from food to crafts were a highlight for me. A special shout out to our guide and driver, they became a special part of our trip and we will forever be grateful for meeting them and learning from them. I cannot believe we had to wait three years for this adventure but it was certainly worth the wait! Thanks for all your help building the itinerary, modifying it and troubleshooting during our stay. Leslie B

Leslie B reviewing Luxury Desert Holiday on 01 March 2023

Hi Lisa and everyone at Tourdust,
We've had a wonderful time on our holiday and wanted to pass our appreciation to you. Everything has been expertly planned and executed, allowing us to enjoy the holiday to its fullest. Special appreciation to Muhammed, Ibrahim, and Omar, our Atlas guide, cook, and muleteer, who couldn't have done more for us and were just generally wonderful and hardworking. Riad Hanane is a perfect base in Marrakech to complement the trekking as it's ina less touristy area of the medina, which we appreciated. The staff and accomodation was superb.Thank you again for a trip to remember!
Bob, May, Grace, and Lucas

Robert B reviewing Marrakech & Mountains Family Trek on 20 February 2023

Hello Lisa. We came back from our trip two weeks ago now so I am sending this email much later than I wanted to. Nevertheless, what I wanted to say was thank you very much for helping us organise an amazing trip. Our days in Mafia Island to celebrate my 50th birthday were exactly what I wanted them to be: a fantastic time with the family doing activities that we all love and enjoy in a relaxing, unusual, beautiful place full of sun, surrounded by water, wildlife and friendly people. We swam with whale sharks, did a lot of snorkeling, had two picnics on a beautiful sand bank, watched the sunset over the sea, did a bird watching excursion and tried scuba diving.
All merit to you because Pole Pole in Mafia Island was your recommendation. I never heard of Mafia Island before and didn't consider Tanzania to start with. It was an amazing place to stay: friendly, relaxed, beautiful, comfortable, with great food and fantastic service. Thanks not only for finding the place but also for your patience as we prepared the trip and I explored options and decided what I wanted. All went incredibly well (places, transfers, flights) and we had a very memorable time together that we will all remember forever - as we still do the safari trip to South Africa you organised for us 5 years ago.
I cannot wait to plan another trip! I am already thinking about where and when. Hopefully no pandemic will get in the way this time. And I will come to you as my favourite travel agent.
I copy in this message the Tourdust office because I want them to know how good you are and how much I appreciated the different trips you organised for us (including the trip to India for my parents that was cancelled due to Covid). I cannot thank you enough :o)
Kind regards, Carol

Carolina O reviewing Relaxed Bush & Beach Family Holiday in Tanzania on 25 November 2022

Hi Lisa
It was a fantastic experience, thanks very much. All the arrangements were seamless and our guiding/support team were excellent, if there is a way for you to formally commend the team to your ground operators then I would be grateful if you could do that, they really were brilliant.
Many thanks for your help in arranging the trip, and for your patience during the multiple re-arrangements over the past couple of years.
Kind regards, John

John B reviewing Mount Kenya Sirimon Naro Moru Trek on 14 November 2022

Can't praise tour dust enough, they helped us to create a holiday of a lifetime that has given us family memories we will treasure forever. From start to finish the whole experience was exactly what we wanted and more. Due to covid we waited 2 and a half years for this trip but worth the wait.
Carly

Carly R reviewing Value KwaZulu-Natal Safari and Mauritius on 07 November 2022

Hi Ben

Just to enlarge on my earlier, our M'goun trip couldn't have gone better. A great itinerary, altho perhaps an extra gentle day around the plateau before the summit might have eased things but that couldn't be helped given the road change. Our team were all fantastic, couldn't have been more solicitous for our comfort. Hakim our guide a real star. Food delicious. Kit was great - tents held up in a biblical storm, mattresses most comfortable ever (good thing as ground often v stony), loo worked well. You have a good local agent. Riads excellent, esp Adore. Great value.

Many thanks. William

William M reviewing Mgoun Summit Trek on 26 October 2022

Fantastic holiday - I think we all really enjoyed ourselves. California is really relaxing, the people we met were lovely, and the scenery is amazing - so huge.
flight - using San Jose airport was a joy. Out of the airport within 30 mins of landing.
car hire - very straight forward.
Copilot - useful. We did download Google maps too, but sometimes the GPS worked better with co-pilot than Google maps (although may have been the phone)
Argonaut hotel - Great location, pleasant staff. Included in resort fee is discounted bike hire (if you get up fast enough to get them) - that was a bonus.
Drive to Auburn - long! we didn't manage to avoid San Francisco rush our - our fault. But a very good idea to get there the night before the rafting, meant the rafting day was much more relaxed.
Holiday Inn - as expected. Nice pool and breakfast was good (and cheap). We quickly learnt that it is really difficult to get food in US after about 8:30 at night, esp in less touristy spots. In n Out Burger an experience.
White water rafting - Our fellow rafters and helmsman (Conner) were good company for the day and we had a great time negotiating rapids, jumping in the water and taking in the scenery. It was all safe without over doing the briefings. Would have been good to have some photos which were only available straight after the trip, rather than on a web site. Nearby Marshall Ward state park was good for non-rafters.
Resort at Squaw Valley - The hotel was amazing. Beautfiul setting. Buffet breakfast in Cascades was a fabulous extravagance - a real treat.
Mountain biking in Tahoe - tremendous. Great bikes, fantastic guide who managed to accommodate both 50+ year old parents and v fit teenage boys. And local knowledge of guide set us up for the rest of the day - recommending places to eat in Truckee and places to visit on Lake Tahoe.
Drive from Lake Tahoe to Yosemite beautiful - well worth going the eastern route so enter Yosemite from East. The drive through the pass was amazing, definitely worth emphasizing that people should make the most of it.
Tenaya Lodge - hotel was a little tired. But we appreciate that Yosemite was getting full by the time we booked. And in fact, it was prob a good thing we were there - as we were out of the smoke in the valley. (The Ferguson Fire began the day we arrived). Sadly after the drive through on arrival, we saw little Yosemite scenery. On the plus side, Tenaya Lodge was cooler than the valley and had less bitey insects.
Walking in Yosemite - guide was excellent. Offered lots of options, and was very informative. Also very personable.
Santa Cruz - great hotel. Lovely city. Organic supermarket, farmers market, Olita's on wharf - all great. The Mystery Spot was hilarious. The surf school were generous and allowed us to keep the boards for several hours after the lesson, as the waves were not that great the two days we were there.

Andrew C reviewing The Ultimate California Adventure on 26 July 2018

Here are 4 write ups on the White Water rafting trip we had in July 2013
From my 14 year old boy:
To put it simply I have never had so much fun in my life. For the first two days I enjoyed a break from the otherwise high tempo country of America. We saw animals that none of us had seen before, swam in waters in which all of us had a ball and lay in the perfect heat of the Utah sun. This incredible experience of food and rest was then followed by the grand finale of white water rafting! The anxiety and nervousness soon turned into a thrill so extraordinary that I have sworn to myself that I will feel that incredible thrill again. Looking back, it was probably the most perfect three days that I can remember. So I mean this genuinely when I say, you must go on this holiday!
From my 12 year old girl:
It was so much fun. We saw coyotes, bears, river otter and more. The people were so nice and the food was amazing . The first two days were calm, but then on the last day we hit the rapids! That was the most fun. We bounced up and down, up and down and got completely soaked. It was a moment I will never forget.
From my 11 year old son:
The scenery was absolutely fantastic, and the water was calm and slightly warm. This was to begin with but after that we got into fantastic rapids. I was scared to begin with but the sparkling feeling in my head and the butterflies in my tummy gave me a great sense of achievement when I had done it!
From me:
There were five of us and we had two boats and two brilliant instructors for three of the most incredible days. Calm waters as we either sat in the boats which carried all our food and equipment or we gently floated with our feet out in front of us as we past the million year old rocks of changing earthy colours. The tempo changes: the water becomes white, we all put helmets on and then the rapids begin and our stomachs reach the sky, it really was seriously scary, I looked around at my family and they were all having a ball. Time disappeared fast and we all felt so pleased with ourselves as we had completed the last rapid. I felt rather proud! We were fed like Kings and we all played our parts in making the three days incredible ones we will never forget. Tracking the stars, searching for scorpions and spotting bears all added to the whole experience.

Camilla D reviewing Grand American Family Adventure in Utah on 06 October 2014

Following on from our conversation yesterday - I just wanted to reiterate how delighted we were - and what a huge success the holiday was. It was a bit of a monumental trip for us - and it is not easy travelling with the various ages of the children - but it went very well. The advice and recommendations were great - the hotels were all as you described, and in the right place etc (although as I said I would not have stayed in Yosemite Lodge)
The journey was well paced, the satnav guide was invaluable (although I used the free version - even so I would not have known about it without you mentioning it and it was a godsend)
It was great. And you were incredibly patient with my endless badgering and questions - for which many thanks.

The rafting in particular was fantastic. The guides actually forgot our tents - which was quite funny - Kit clearly felt a thin nylon tent was protection against mountain lions, but once we established that the tent made no difference - he was fine. The food rafting was delicious - although I have to say spectacularly wasteful. 35 pancakes for 6 people for breakfast??? With bacon, fruit, eggs etc etc as well? The children were appalled at how much was thrown away - but I guess that is a the company's thing..

The only thing it would have been good to have been tipped off in the notes about was how much nicer the food is in Yosemite village - rather than the dreary depressing hotel canteen. Maybe other guests would try the dining room - but there was such a long wait for a table - we didn't bother. The buses are very good - and the food options are much better in the village - which we didn't realise until the second night - the guide told us actually. I would definitely put that in the notes for other guests - we didn't try the formal dining room - so maybe that is good - but bypass the canteen.

We loved the arches park - having never heard of it - it was mind blowing. And the wonderful platinum hotel in Las Vegas was fabulous. Great location, gorgeous rooms, esp after the motel style dark rooms in Moab and Gouldings.
I had been toying with the idea of sitting in a launderette in Monument Valley - but figured the Navajo prices would be astronomical. Imagine my delight to find I had not one but TWO washing machines and dryers - complete with washing powder - in the hotel/apartments in Las Vegas. Perfect. We left LV with completely clean clothes, ready for the rest of the holiday. A small but very delightful point!

It was all great. Thank you so much for your efforts, and patience, you definitely gave us a holiday perfectly tailored to US - fitting the older children in really well, and pacing everything so perfectly. I will be in touch again!!

Kathryn M reviewing Highlights of America's South West on 06 October 2014

Some highlights: I really enjoyed the rodeo - I had expected it to be touristy & tacky, but I actually thought it was great. Boulder - although we didn't do too much there, the drive up was amazing & we really liked the lodge & the peacefulness (apart from a huge storm!). The Burr Trail Grill next door was excellent - really lovely & friendly staff & the best apple pie ever. We went to Willis Creek, 12 miles south of Escalante - this was a slot canyon that you can walk through easily & choose to do as much or as little as you like (the slots are 100metres long, so it's easy to walk out or turn back when you've had enough). Particular highlight for everyone was the Fiery Furnace Walk - Mike was absolutely fantastic with Rory & Lucy. It was perfect for Rory as he loves rock scrambling, so Mike encouraged that. Lucy was very nervous, but he helped her overcome her fears. & he was a very interesting person to spend some time with - I think we finished near to midday! We really liked Red Cliffs in Moab & I liked Moab itself - nice to get some fresh fruit & veg after too many burgers!

Some things we'd probably change: I know I said I didn't want to go to Vegas, but I didn't ask the children & I think they might have liked it! It would probably have saved the longer flight & connections from Seattle & it looks as if the drive from Vegas is similar in distance as from SLC.

I think Beverley would have liked longer in some places - we're used to holidays where we stay in one place, so living out of a suitcase was a little different for us.

I'm also in two minds about the rafting. We were not helped by the weather where we had storms & rain all night until around 9am. Lucy got very cold so didn't enjoy it after the first 2 rapids. Rory however, really enjoyed himself. Overall though, it just seemed that it was a 2 day trip that could have been condensed into 1 day. Again, I think if the weather was different, we would have enjoyed chilling out a little more, but as it was & for the price, it was a little disappointing. We met another family while rafting who had booked through you - they were from Hampshire.

Overall, great adventure, good places to stay, amazing scenery, we met some interesting people, saw some amazing storms (hail the size of golf balls! We were told August is their 'monsoon season') & had a great time, so thank you for putting it together for us. Hopefully we'll be back some time for another adventure…I'm still sizing up Toubkal with Rory in a year or two.

Beverley C reviewing Grand American Family Adventure in Utah on 06 October 2014