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We have put together some feedback from our lovely holiday, and do let us know if there is anything particular you would like feedback on that we have missed. I hope that you will be able to feel what a great time we had from this. We have just worked through the holiday in chronological order as it is easiest to think what we did then!
Ouirgane Ecolodge - lovely place to stay, a real oasis. The food was good and enormous portions, we came nowhere close to finishing them. Mohammed also had found out what we would be eating at lunchtime with the Berber family and ensured that we had a different menu in the evening which was very thoughtful. Loved the pool, especially as it was so hot. Also appreciated having filtered water available so that we did not have to buy huge amounts of plastic water bottles.
Mohammed was very helpful and quickly was able to sort out a car to take Jessica and Alan to the lunch stop on the day one village trek which made a real difference as otherwise they would have had to miss out on the whole day.
Our guide for the trek, Hussein, was good company. He had good English and was able to chat about all sorts of subjects but was also knowledgeable about the local Berber communities and taught us a few words. Lunch with the Berber family was enjoyable.
Dar Adrar - loved the trip up with the mule! Great location. Quite simple but had everything we needed. Again we liked having filtered water available. Hamid was very helpful and always available to answer our questions, fill up water bottles, make a mint tea upon request. Food good and a vegetarian option was always provided for Emily, portion size more reasonable!
Day trek - with the same guide Hussein as for Ouirgane. Alan, Daniel and Emily went on this as Jessica was not up to a day walk. They had a good time but ideally would have preferred it to be a bit more challenging. However, this was part of the trip that had to be rearranged at the last minute and worked well as part of that. Also, the cook for lunch was deemed to have produced the best food of the trip so far - meatball tagine - and they enjoyed being able to watch him prepare the meal, which was the only time this was possible. It was amazing what he was able to produce with one burner and a tiny knife!
Mountain biking trip was fabulous. Everyone thoroughly enjoyed it. Girls loved the e-bikes, both these and the mountain bikes were of very good quality which we were impressed by. It was very tough ascent for the three of us on mountain bikes but a great descent. I can’t decide if I would opt for an e-bike or not if we went back as I did have a great sense of achievement at the end of the day but I was exhausted! Our guide (Rashid?) needed to repair Daniels chain which broke and he was able to do this really quickly which was great. Jessica came off her bike and we had to patch her up with some plasters, it was not clear whether our guide carried a first aid kit. We had our own so it was fine but if they don’t carry one it could be worth suggesting that clients carry one themselves. The lunch stop was another good one with a great view over the valley and good food and plenty of water which was required after such a challenging morning!
Riad Sila, Rebali Riads - fabulous villa, fantastic pool. Fatima and Mohammed looked after us very well. The only thing I would suggest is having a filtered water tap available as we did have to buy a lot of water bottles. We ate 3 evenings at the villa and food was good, although sometimes not quite what we were expecting. The Moroccan salad we had as a starter was amazingly delicious. Breakfasts were lovely.
We did a lot of the activities on offer:
Surfing - 2 hour lesson. Three people did this and had a great time. Thoroughly recommended
Cooking lesson with Hayadt and Attila in Essaouira - they didn’t speak much English but our French was sufficient and they were really friendly and chatty. We loved being taken around the souks and buying ingredients. They showed us how to make couscous as we expressed an interest and this was great. Alan was pleased to find someone who took the time to show him exactly how to prepare the mint tea we had been enjoying everywhere! Enjoyed making the tagine but actually it was the other bits that really made the trip.
Quad biking - 1 hour trip down the beach. Was fabulous! Great fun.
Sea had big waves and was great fun for swimming.
Sad to leave!
Riad Dar Hanane - lovely place to stay. Getting there behind the handcart was an experience in itself and we did indeed get lost the first time we went out! Mohammed gave us a little introductory talk over the obligatory mint tea when we arrived at the riad with a simple map and rough outline of where to go and how to find our way back which was very useful. The rooms were fabulous particularly the grand suite room with the mezzanine which the kids had and which was plenty big enough for the three of them to share and not be on top of each other. Breakfasts were delicious, we enjoyed using the pool to cool off in the afternoon and the roof terrace was a great place to relax at the end of the evening.
Half day tour - our guide Mohammed was very friendly with superb English. It was an interesting and enjoyable morning and a good introduction to Marrakech. We really enjoyed being able to see various artisans at work, as well as the guy stoking the hammam fires and being able go into the bakery to see the loaves cooking in the oven. These were things that we couldn’t have done on our own. The lunch at the King’s Tangia restaurant was brilliant, the meat was absolutely delicious and it was different to anything else we had had whilst in Morocco which was a welcome surprise. We had a great morning and are very pleased we did it, but whether it was value for money we can’t quite decide as it was a very expensive option, so any recommendation to friends would come with this caveat.
All transfers worked well with drivers where they were supposed to be at the right time and we were kept informed of timings etc by the relevant hotel person the night before leaving. Mohammed who met us at the airport on arrival and who did our transfer from Ouirgane to Imlil and then the coast to Marrakech was excellent. Mustafa, who was our driver from Imlil to the coast, was safe and courteous but he drove so slowly that the transfer took over an hour longer than it should have and it was starting to get a bit irritating by the end.
I seem to have written quite a bit. Not sure if this is the sort of feedback you are after! We had a fantastic holiday and have been, and will be, talking about it in glowing terms to friends. Morocco is a very interesting and friendly place to visit and has whetted the appetites of the kids to be a bit more adventurous with travel.
Thank you so much for all your help with the arrangements and rearrangements. Our holiday in Morocco was everything we hoped it would be! We have already recommended you to others and will continue to do so.
Jacky W reviewing Toubkal & Valleys Trek on 31 August 2022
The trip was fantastic thanks. difficult to really make any suggestions for changes.
Everything ran smoothly from a logistics point of view and all food and accommodation was great. The owner of Pure Riads came and introduced himself while he was visiting and made some recommendations for restaurants etc.
The mountain guide picked the ideal route for our level and was very informative on the journey.
On the return airport pickup from Marrakesh, we initially didn't see the transfer bus and the local contact mobile number did not appear to be in service which might be worth checking but it was no issue as the driver spotted us.
My wife is already dreaming of her next trip with a different group of friends so no doubt I'll be in touch
Chris B reviewing Atlas Valleys & Villages Trek - Value on 27 July 2022
Finally arrived back in Sydney yesterday after a great trip. We all enjoyed Morocco immensely and your organisation was top notch. Some highlights were;
Essaouira, really enjoyed this town and a great introduction to Morocco for us with a more relaxed vibe. The riad we stayed in was fabulous and the female manager Hyat (probably misspelled) couldn't of been more helpful with both suggestions of things to do, places to see and restaurants to eat at. A very friendly team in general and a lovely lady.
The High Atlas, again a real highlight despite the issues with early season snow & ice. The guest house in Imlil was great with again a very friendly owner who was keen to provide as much assistance as possible. The changes to our itinerary were well handled and in the case of the extra night at basecamp post climbing Mt Toubkal, worked in our favour. Only 3 of our group managed the climb due to the icy conditions and those of us who did the summit day needed crampons which were provided free of charge. We were the first group camping at basecamp that year and our preference to do so was accepted without complaint. The only issue I might raise was the lack of anything to sit on in camp, though I guess using the sleeping mats is closer to the Berber tradition. I brought my own mat along which was a good option. Our guide Mohammed was great and really helped us to adapt to the altitude despite some sickness amongst the group. He also managed to get us all through some very difficult ice & snow conditions, putting his body on the line on several occasions when people went flying out of control. This was both on summit day and the prior day when he had to contend with all 6 of us. The food was also excellent and the cook very friendly despite limited English. The whole team worked very well together.
The desert camp was a real experience and very luxurious. Sundowners up on the dunes, the dinners & facilities available and the camel ride were highlights. A long drive was well split by our stays at the Kasbahs which were both fabulous & highly recommended. Hassan & his offsider Khalid were good drivers, friendly and helped us enjoy the whole experience. The excursions along the way were also excellent. The full second day at the desert camp was maybe too much with very high temperatures but they moved us to another cooler camp with shade & more basic facilities during the middle of the day. Again I guess we really got to experience the full nomad lifestyle with a long hiatus during the hottest part of the day.
Marrakesh, again an excellent riad with a nice meal the first night. Good location, very friendly staff and a lovely place to retire to after a day exploring. A very interesting & bustling town.
Chefchaouen, what a wonderful place to spend some time. Another exceptional riad with some great facilities with a perfect location. Again staff were exceptionally friendly & helpful and the city was an absolute pleasure to explore. We all loved this extension & Mustafa our driver was exceptionally helpful as well. We decided to do some trekking 1 day in the nearby Rif Mountains and he was only too happy to drive us there & back through some amazing scenery. He was always concerned for our welfare and even came up to check on us while we were out exploring Chefchaouen.
Tangier, an interesting city and once again the place we stayed was exceptional with a very friendly & helpful French Canadian hostess. The town was a bit more touristy with some issues with touts, 2 nights were enough. Mustafa got us to the ferry up the coast in plenty of time.
A great trip overall and one that we all enjoyed immensely. Thanks for all your organisation & efforts especially after all the Covid delays and civil war made our trip to Ethiopia impossible.
Chris S reviewing 6 Day Toubkal Circuit on 27 July 2022
Sorry for the late reply - I blissfully didn’t check emails while we were away.
Well I must say - THANK YOU. That was a seamlessly organised, mind-blowing trip! It was everything we dreamed of and so much more.
The hotels, people and places were magical. We just loved every single moment of that totally epic adventure.
We will be back in touch when we are ready for our next one!
Thank you so much and well done for such a brilliantly organised trip.
Suzie G reviewing Family Desert Holiday in Morocco on 27 July 2022
We arrived home last Sunday morning so we've been back for a week.
Firstly, I would like to say thank you very much for the superb arrangements that you made which went like clockwork from start to finish.
The term part of the trip went really well and we really enjoyed this. Our guide was really helpful and friendly as was our cook/ muleteer.
We loved the first nights accommodation and the Riad Adore in Marrakech was amazing and one of the best hotel accommodation I've stayed in.Alex
Mountain refuges were as expected.
All arrangements by Tourdust were just perfect right up to the moment we were collected by our friendly taxi driver to take us to the airport on our return.
I have passed Tourdust details on to several people both in Marrakech and since our return and I hope that these result in further bookings.
Alexander W reviewing Toubkal & Valleys Trek on 22 July 2019
We had a wonderful time! Our transfers (besides a bit of a wait when we arrived) were smooth. The gentleman that drove us to and from the airport also drove us to our hike and he was very nice and helpful, clean car and very accommodating.
Our tour guide on the first day, Mandy, was charming and insightful. It was a slow day in the markets but we appreciated the space and gave us a chance to hear all about the Souks. The gentlemen who was with her was a wealth of knowledge and both did a very nice job!
Our hike was awesome and our guide was great- he even took us to a cool waterfall and took great care of us; lunch in the mountains was delicious!
The hotel was so lovely and the staff was very accommodating and helpful. The food was great and the rooms very comfortable!
I did a good amount of damage in the market (often accused of being Berber;) and truly hope to be back next Spring... maybe a girls trip or perhaps I’ll bring my kiddos!
Thank you for organizing such a nice getaway for my husband and I; we will confidently recommend Tourdust to our friends!!
Jennifer H reviewing Boutique Marrakech & Atlas Mountains on 12 June 2019
Wow, we had a brilliant time!! Not sure where to start…
Transport was great, very reassuring to have all that taken care of and all drivers were polite and helpful. Good to know in advance to have some dirham ready for tips.
Treking: Our guide Hassan, muleteer Centim and chef were great. We’d never been guided before and were a little worried about how it would all work out but Hassan went at a pace that worked for us, always made sure we knew where we were going and happy to answer questions but also to give us some space. Food was such a treat! Beautiful locations and we were thoroughly looked after.
Accommodation. Mountain lodge were brilliant. Very cold at night in Imlil so glad to have layers. Staff helpful, food plentiful and delicious. Ouirgane Eco Lodge was a real treat after the mountains. And the riad. Oh my goodness. We loved it! Breakfast on our own terrace, a pool to cool off in. So much space and so beautifully decorated. We couldn’t believe it was ours for the period of time and a great respite from the hustle and bustle of the souks.
The balance of the trek and city was great for us, kids saw all kinds of things in both places that really opened their eyes. Weather was very kind to us so it was an extra treat to have the sunshine.
It definitely felt like a real adventure and something that we’ll always remember as a family.
We had plenty of info from Tourdust and plenty of prompt replies as my queries popped up.
Kate A reviewing Marrakech & Mountains Family Trek on 26 April 2019
The whole holiday start to finish was just fabulous, the accommodation was perfect and to a certain extent stunning at the Dar Hosnia in Marrakech.
The transport, guides and staff at both locations were wonderful with a special mention to the Douar Samra team in Imlill. They were more than a bit special.
The food at both locations was excellent and the ambience and fun we enjoyed in Douar Samra was beyond all expectations.
We made many new friends whom I am sure we will keep in touch with way beyond this holiday.
You put together a perfect package it was much more than just a great holiday it was a richly rewarding experience.
Just finally to say a big thank you to you for organising one of the best trips we have had.
stuart w reviewing Boutique Marrakech & Atlas Mountains on 15 April 2019
We had a wonderful trip to Morocco. What a fascinating country. Thank you so much for all of your help making things smooth and less stressful!
Here are a few things we wanted to pass on:
Dar Housnia was absolutely delightful. It was like an entire wing of a house to ourselves with perfect Moroccan decor. The private area where we ate was so cute, the riad staff so accommodating. I loved waking in the cozy space with our family and hearing both call to prayer as well as roosters. Just perfect.
I was a little unclear how to ask what time we were being picked up etc, but your office promptly replied to my emails - even on weekends- when we had these questions about transport times. Once, we met our guide in Imlil these details we not problematic as our guide “Abraham” totally took care of us. Abraham was awesome. You should definitely request him again in the future. He was young (29)and energetic. He had a ton of hiking experience in Imlil as he was from there. He also seemed to know everything else about morocco, the desert, the culture, etc, etc. He was approachable, kind, patient, great with our kids and answered SO MANY of our questions.
The hike was lovely - after rain the day prior in Marrakech - there was snow in the mountains. It was gorgeous. We may have been up for a longer hike up Mt Taboukel if I had known this was a realistic option for families ( I thought from reading that it was too technical for us). Yet not sure we had enough days for all these things always since getting in the desert was a priority.
The mountain house, Dar adar, was just as described… very basic. The wifi was broken (which was a nice break when you have pre-teens addicted to phones, plus my husband called no wifi an amenity to not be available by email for his work!)). There was no heat and the fireplace helped a tad - but was so very cold in the rooms. My husband loved the rustic space, I may have gone up one step in niceness of mountain accommodation if I had to do it over again. Yet, meeting the other families in this Dar Adar (including another Tourdust family from England) made this house very memorable.
We were then joined by our driver for the next several days, Jamal. What a fun guy and a perfect driver. He could joke with my kids, he had a fun smile, and he had worked with Abraham before so they were a great team. The drive to desert was long as I knew it would be. It was nice to have the stop on way there near Ait Ben Haddu. The drive back from desert was long. It was more near 10 hours of driving (plus 1 hour at lunch = 11 hours) but I wouldn’t have made any different choices.
The luxury desert camp was far and away the highlight of our trip. The tents were adorable, I was sufficiently warm even at night inside the tent. We loved the camel riding, the ATV vehicles at a nearby camp, sunsets on the dunes, music around the camp fire, meals with others at the camp and more.
The last night was at Riad Jona. This was so very very lovely. The food was amazing - such a good idea to eat here after our long drive back to Marrakech. They had a small dining pool plus a hot tub which was delightful. It was almost more of a boutique hotel as it had several rooms.
Gwyneth R reviewing Luxury Family Desert Adventure on 11 December 2018
The trek was fab, really enjoyed it! Was definitely a challenge but one worth doing. Our Guide Mohammed was excellent, took care of our needs, patient and went at a suitable pace for us. Ali, the muleteer and cook made us the most remarkable dishes and such large quantities, we felt bad for leaving so much food.....was enough for six people or more.
The refuges provided us a great place to stay....the first one was very quiet only another couple staying there, whilst the next was much busier and was a fab way to meet new people.
We were really pleased we made it to the summit, it felt like a great achievement.
I don’t think I would change any part of it.
Thank you, to you and your partners in Morrcco, will recommend you to anyone who wishes to follow in my footsteps.
Louise D reviewing Climb Mount Toubkal on 29 August 2018