Service rating : This was the first time that we've booked through Tourdust. It wasnt just easy, it was really nice to always have someone at the end of an email, even when aboard to help with any random questions, which we had one regarding an earlier flight departure back home. Id certainly use Tourdust again.
Product : We got exactly what was advertised, and the staff knew the exact holiday that we were going on.

verified review for Sahara Desert Trek on 13 January 2019

Service rating : They made excellent arrangements, all of which were delivered in a friendly and reliable way. The guidance was good, and they responded well to questions.
Product : Value for money was first class

verified review for Boutique Marrakech & Atlas Mountains on 11 January 2019

Service rating : As I hoped the trip to be. As planned.
Product : Quite expensive, but we had a good time,

verified review for Family Holiday: Inca Trail for Teenagers on 21 December 2018

Service rating : Excellent.Very professional and attentive to my needs.
Product : I looked at other tour operators and Tourdust offered good value and a well prepared and thought out itinerary.

verified review for Inca Trail, Cusco & Lima Holiday on 21 December 2018

Everything was fab, I especially loved Tuningi such a special place and my son got to see his favourite animal the cheetah (after a bit of time hunting about on foot!). Mauritius is lovely we saw quite a bit of the island in the end.

Laura L reviewing South Africa Safari and Mauritius on 12 December 2018

A great holiday. The 8 day trek was ideal and suitably placed between the visits to Gondar and Lalibela.
Geternet was an excellent and very knowledgable guide. The food was excellent considering the conditions for cooking.
At each stage of the tour we were met on time and the guides in Addis, Gondar, and Lalibela were very informative.
All in all an excellent tour

Andrew H reviewing Simien Mountains & Northern Highlights on 12 December 2018

We had a wonderful trip to Morocco. What a fascinating country. Thank you so much for all of your help making things smooth and less stressful!

Here are a few things we wanted to pass on:

Dar Housnia was absolutely delightful. It was like an entire wing of a house to ourselves with perfect Moroccan decor. The private area where we ate was so cute, the riad staff so accommodating. I loved waking in the cozy space with our family and hearing both call to prayer as well as roosters. Just perfect.

I was a little unclear how to ask what time we were being picked up etc, but your office promptly replied to my emails - even on weekends- when we had these questions about transport times. Once, we met our guide in Imlil these details we not problematic as our guide “Abraham” totally took care of us. Abraham was awesome. You should definitely request him again in the future. He was young (29)and energetic. He had a ton of hiking experience in Imlil as he was from there. He also seemed to know everything else about morocco, the desert, the culture, etc, etc. He was approachable, kind, patient, great with our kids and answered SO MANY of our questions.

The hike was lovely - after rain the day prior in Marrakech - there was snow in the mountains. It was gorgeous. We may have been up for a longer hike up Mt Taboukel if I had known this was a realistic option for families ( I thought from reading that it was too technical for us). Yet not sure we had enough days for all these things always since getting in the desert was a priority.

The mountain house, Dar adar, was just as described… very basic. The wifi was broken (which was a nice break when you have pre-teens addicted to phones, plus my husband called no wifi an amenity to not be available by email for his work!)). There was no heat and the fireplace helped a tad - but was so very cold in the rooms. My husband loved the rustic space, I may have gone up one step in niceness of mountain accommodation if I had to do it over again. Yet, meeting the other families in this Dar Adar (including another Tourdust family from England) made this house very memorable.

We were then joined by our driver for the next several days, Jamal. What a fun guy and a perfect driver. He could joke with my kids, he had a fun smile, and he had worked with Abraham before so they were a great team. The drive to desert was long as I knew it would be. It was nice to have the stop on way there near Ait Ben Haddu. The drive back from desert was long. It was more near 10 hours of driving (plus 1 hour at lunch = 11 hours) but I wouldn’t have made any different choices.

The luxury desert camp was far and away the highlight of our trip. The tents were adorable, I was sufficiently warm even at night inside the tent. We loved the camel riding, the ATV vehicles at a nearby camp, sunsets on the dunes, music around the camp fire, meals with others at the camp and more.

The last night was at Riad Jona. This was so very very lovely. The food was amazing - such a good idea to eat here after our long drive back to Marrakech. They had a small dining pool plus a hot tub which was delightful. It was almost more of a boutique hotel as it had several rooms.

Gwyneth R reviewing Luxury Family Desert Holiday on 11 December 2018

Service rating : Very good and met our needs.
Product : Individualized, customized tour. Tour guide was excellent. Driver was safe. Vehicle was comfortable.

verified review for 3 Day Sahara Desert Tour to Erg Chebbi on 17 November 2018

Service rating : Well thought out holidays, which they personally adapt to your own family requirements. Happily recommend Ben and Jayne and the team at Tourdust.
Product : The trip was amazing our guide, Rashid came to our hotel and looked after us for the two day trek.

verified review for Atlas Valleys & Villages Comfort Trek on 17 November 2018

Service rating : Jayne was very quick to respond to our initial enquiries. Once we had booked, she was also extremely helpful with a few hiccups we had - we had difficulties with the online check-in for our outbound flights, which she resolved for us. Then our outbound flight (on a Saturday, outside the company's office hours) was hugely delayed, and the details for our Istanbul hotel stated that they didn't have 24 hour reception, so Jayne contacted them to let them know we were arriving late and rearranged the airport transfer. The whole trip was well organised and ran very smoothly.
Product : Hotels extremely well chosen and located for families - we were travelling with our 12 year old son and 8 year old daughter. The Istanbul hotel was a few minutes walk from the Blue Mosque, and the Cappadocia cave hotel was just stunning. The guide and driver in Cappadocia were excellent and went out of their way to make our time in their region as enjoyable as possible. And the sights and scenery were just breathtaking.

verified review for Istanbul & Cappadocia Family Holiday on 16 November 2018

I had a brilliant time, what a country. In terms of feedback I only have positive news, I honestly would not change anything. Every transfer or transport was on time and the drives were top notch willing to go out of their way for you. My guide (Geitenet) was informative, good humoured and really welcomed me into Amhara culture. The same can be said for my scout, Syed, and all of the other personnel. The cooks Azimir and Fazilo did an incredible job. In terms of accommodation my tent was spot on.

Alexander S reviewing 8 Day Simien Mountain & Lowlands Trek on 13 November 2018

Service rating : Tourdust was incredible from start to finish. They were fast answering all our questions, tailored an itinerary that was perfect for our family and were helpful every step of the way. We had an incredible time in Morocco and our driver and guide were fantastic. The accommodation was outstanding and we have so many special memories of this trip. Cannot recommend them enough.
Product : It was an amazing holiday. A great pace, and a good mix of activity and down time. The accommodation was spectacular, our driver and guide were kind, knowledgeable and helpful and the locations incredible. Morocco with TourDust was the perfect family holiday and we have memories we'll treasure forever.

verified review for Luxury Desert Holiday on 01 November 2018

The trip was amazing everything was better than we could have imagined.
There was a moment climbing the mount Kenya where my wife accused me of tricking her into doing this (half kidding) as some of the nights got pretty cold, but we were dressed well and the sunrise at the peak was astonishing.
Safari was spectacular, Ben who was our main guide and driver was awesome! We saw everything excepts rhinos which were more of a hope than a reality. We also were able to watch a rock python eat a Thompson gazel live. It was one of the most interesting and unsettling things I have ever seen.
Just overall, so many moments that make you think wow or I can't believe I am here. Thank you for your help in getting everything set up. I don't believe I could have booked the trip without your help and guidance. It was an amazing way to start our marriage and truly the trip of a lifetime!

William K reviewing 11 Day Mount Kenya Trek and Masai Mara Safari Combined on 29 October 2018

The Namibia trip was fantastic!

Self-driving was brilliant, and the chronology of the itinerary was perfect (against the flow/direction most other travelers took).

As for specifics:

OKONJIMA
This place was the best!
Best service, best staff, best food, best experiences, best facilities.
We saw a cheetah kill, leopards, and white rhino (which we were not expecting).
If you’ve never been you should go...If I ever go back to Namibia I will revisit.

EMANYA
The only (slight) disappointment.
Maybe because it was right after Okonjima, but the service was lacking, the facilities were a bit run down, it was the only place with mosquitoes in the room with no net and no spray. Food was marginal. Not sure if there are better options in the area, though.

OKAUKEUJO
Etosha Park was amazing. There was so much wildlife with so little crowds.
The Okaukeujo Camp had the best watering hole with animals coming in at all times of the night. A great experience exclusive to the camp.

DORO NAWAS
Beautiful place. Very private. Food and service excellent.
A nice stopping point on the drive.

SPITZKOPPE
An amazing place...How they laid out and built it.
Enjoyed exploring the grounds and the local area/sights.
The staff was on par with Okonjima.
2 days were perfect.

Ivin provided us with good advice/information/recommendations along the route, along with a cell phone and cooler for the trip. The car was perfect.
They represent Tourdust well!

Again, another great trip you put together...Thank you!

Earl W reviewing Northern Namibia Highlights - Self Drive on 17 October 2018

We both suffered but enjoyed it immensely. Just how it should be!!!!
Our route up the mountain, the Burguret trail is very arduous and certainly should not be used for people who are not very fit and experienced trekkers. It mainly followers animal trails through the forests and bog lands around the mountain. The Chogoria route down was great. The guide and porters were great. Wild camping means just that, really just what I wanted, but I have lived in Kenya.

Jonathan B reviewing Mount Kenya: Burguret Chogoria Traverse on 24 September 2018

All the accommodation was great especially having the family rooms, I think our favourite place was the maramboi tented camp - everything about it was spot on, the location and service was excellent!
The only negative feedback I could give was the amount of time spent in the jeep, I hadn’t quite realised how much travel there was! But it’s a minor point, Haji our guide was excellent and constantly pointed out things of interest along the way.

Sam S reviewing Tanzania Extended Northern Circuit on 24 September 2018

Service rating : We've used Tourdust a number of times now as they've always organised the most amazing holidays for us. This time it was Sri Lanka, and the experience they put together for us was once again outstanding! Fantastic accommodation in wonderful locations with plenty of activities to really help us get to know the country. Throughout, all arrangements happened without any fuss or bother and our guide/driver Farzan was lovely, extremely knowledgeable, very flexible and always making sure we were well cared for.
Product : Ben at Tourdust takes care to make sure the accommodation choices and itinerary both suit our preferences. The result is the perfect holiday for us.

verified review for Complete Sri Lanka for Families on 22 September 2018

Service rating : Excellent service all around. We had lots of helpful advice about where to go and where to stay. Pre tour information dossier spot on, loads of really useful and relevant information. Local guides wonderful, always punctual and very professional whilst maintaining a great sense of fun and adventure. We felt well looked after and enjoyed amazing scenery, hotels, food and adventures. The Atlas mountains and Sahara Desert were empty in August, amazing to have it all to ourselves. If you don't mind the heat think it's a great choice for a family summer holiday with teenagers, I think Morocco is missing a marketing trick here!
Product : Excellent value holiday to Morocco.

verified review for Morocco Coast, Souks & Mountains on 12 September 2018

Service rating : Excellent service. Helpful suggestions with holiday planning and suitability for children.
Product : Excellent holiday, plenty of adventure and met the needs of our family.

verified review for Marrakech, Mountains & Coast Family Holiday on 11 September 2018

Service rating : Excellent knowledge of the destination, accommodation and possible itinerary, Plenty flexibility with no problem in making changes right up until tickets issued. Support with any queries whilst away was quick and efficient.
Product : For a special holiday, well worth using a specialist like Tourdust.

verified review for Complete Sri Lanka for Families on 06 September 2018