Hacienda Plaza de Armas

I would like to say a massive thank you for organising our Vietnam trip. The itinerary and execution were superb, as was the attention to detail. I would also like to thank the agent who was on the end of my whats app chat (I have no idea who they were!) – always available, always quick to respond, and kept me updated regarding times etc. Also, the guides Dan (north) and Tien (mid) were just excellent, and we really enjoyed their company. The lady (whose name I have forgotten) who was our additional guide for the DMZ day was exceedingly good and made that day very special.

fiona g reviewing Complete Vietnam For Families on 15 April 2024

Trip was great and all the arrangements were excellent so thank you for all the help!

Drivers and transfers were all good - on time and very good service on each trip.

Accommodation was lovely - Douar Samra was amazing (weather could have been better but lovely regardless). Riad in Marrakesh was also great!

All in all a great trip and we loved the variety of the mountains, Marrakesh and the coast.

Thanks you once again!

Hardeep S reviewing Boutique Marrakech & Atlas Mountains on 15 April 2024

I was also just about to email you to thank you and the team for arranging yet again, another wonderful experience.

Mount Kenya was spectacular and wild - I think I prefer it to Kili in many ways. The entire support team was professional, friendly and all round fantastic in making sure that we were safe, well fed and well looked after. In particular, we would commend Peter the guide as well as Paul one of the porters who doubled-up as his deputy on summit day. Our route was often shrouded in mist and rain that rapidly gathered in the valleys and moorlands, and we were very impressed at how Peter managed to navigate us safely through all of that notwithstanding. In addition, we loved learning about the history of Mount Kenya from him in the evenings. And ofcourse, I was blown away by the lovely birthday surprise at the end complete with balloons and a delicious cake that had journeyed with us from day 1. One thing we might recommend because of the sudden change in weather (it would sometimes get extremely cold and wet) is for the equipment list to be a little bit more detailed in terms of its recommendations e.g. layers to be moisture-wicking, walking boots be waterproof, doubling up on socks to avoid blisters etc.

El Karama is a beautiful conservancy and the lodge a true labour of love. Great hospitality in a relaxed environment. Delicious, fresh food. We enjoyed the drives, even if we didn't see much wildlife as the heavens opened on us for the last two outings. However, since it was very much geared towards families, I am not sure if I would stay again without kids. That said, I think it was perfect for a 3d/2n stay post mountain, and a much better choice than flying to the masai mara given the limited time we had.

Our transits were smooth. Samuel the driver was always on time, drove safely and kept the vehicle clean.

So it was a brilliant experience and one which I certainly will cherish for some time to come. It was great to work with you for a third time, and I certainly hope it won't be the last

Juhae C reviewing Mount Kenya Sirimon Naro Moru Trek on 01 March 2024

Thank you, we had an absolute wonderful time, and everything was well-planned and as described. Carla was crying on the day of our departure from Ants Nest, she didn’t want to go home and for it all to end, and when I asked how much longer she would want to stay, she responded “four weeks”

Lars B reviewing Best of South Africa for Families on 01 March 2024

We had the most amazing time. It exceeded all my hopes of what the trip would be. The guides, the hotels - everything was of such a wonderful quality. Thank you for organizing everything. I will absolutely recommend Tourdust and use you again.

Claudia L reviewing Luxury Desert Holiday on 11 January 2024

We had a brilliant trip!
An amazing experience for parents, children and grandparents alike.
We are already planning a trip to Vietnam next year

Kate B reviewing Morocco Family Holiday: Kasbahs, Mountains & Souks on 10 January 2024

Dear Lisa. On behalf of the three generations of the Rowland family. Thank you, so much, for organising our wonderful holiday to Botswana and the Victoria Falls. The trip of a lifetime. The week mobile camping in the bush, with our guide Nandos and his crew was a fantastic adventure. How they manage to cook such wonderful food on an open fire is amazing. The sites were constantly visited by monkeys and once by elephants. We were even lucky enough to see two packs of wild dogs, once with a kill. Waterberry Lodge on the Zambezi River is a wonderfully tranquil place. Ideal to relax after the adventures of our safari and visiting Victoria Falls. Very many thanks once again

Godfrey R reviewing Private Mobile Family Safari in Botswana on 25 September 2023

We had a great time - even with the flight between Governors and the coast being two flights and a car! We also experienced a power cut At Nairobi airport on the way home so 2+ hours late taking off. Governors. Wonderful people and dealt with the flight delay very well - taking us back and letting us know that we could stay there if the flight was delayed overnight. The game drives were excellent and our guide (Erick) obviously very experienced and managed to find all the key animals - no rhino in that part of the Masai Mara but everything else in abundance - never seen so many herbivores (many many elephants as well as all the others) as well as two prides of lions. Could not have asked for more. The ‘tent’ was excellent and comfortable and well serviced. The only ‘complaint’ would be that the food - especially dinner - could be improved (I think we got a bit bored of soup as a starter for every meal bar one) and the main courses were not at the same level as Kinondo Kwetu and while all were explained there was no choice offered. The breakfasts were just what was needed after an early game drive. Kinondo Kwetu. What a great location and the welcome when we arrived at just gone 11.00pm was better than you could have ever thought possible - they we’re disappointed that we did not at that time want the full dinner experience! The rooms we’re comfortable. The food was excellent but again no choice was offered - other than for allergy reasons (which we do not have). May be some choice would be nice. Having said that the food we did have was excellent as were the wines (albeit a short list!) and other drinks. There were (as you know) lots of facilities/sports options - but we spent our time relaxing which was exactly what we needed and there were lots of places to do that. Overall. We would go back to both places - perhaps a few more nights at Kinondo Kwetu next time but 3 nights at Governors was perfect for us. Thank you for organising and recommending both places. That you and your colleague for trying to find out about the plane (flat tyre) but communication by the flight company left a lot to be desired (Governors were furious that they were not told and had taken us to the airstrip). Phil

Philip R reviewing Masai Mara Safari & Kenya Beach on 01 September 2023

It was certainly a holiday of a lifetime for us and we loved every minute!! The standard and location of each accommodation was excellent, as was the variety of each different accommodation type. Our schedule was perfect and we managed to achieve everything on our to-do task list. Your documents were also really helpful, as were the driving directions. We all thank you for making this such a wonderful holiday. Happy to leave a review publicly if you point me the right way. Best Steve

Stephen H reviewing Classic Garden Route & Eastern Cape Safari on 01 September 2023

Hi Lisa, Holiday has been a huge success and we have thoroughly enjoyed it all, such a wonderful experience. Many thanks for all your help. Best wishes, Leona

Leona L reviewing Family Holiday: Inca Trail and Amazon on 18 August 2023

The Salkantay trek was the highlight of our 2-week holiday. Incredible sceneray without the thronging crowds of the standard Inca Trail. Good physical challenge too. We were so well looked after by the guide and his team of cook, assistant and horsemen. Loved it!

Haibei C reviewing Trek the Salkantay Trail on 12 May 2015

My sister, her boyfriend and I had a fantastic time.

Both guides were excellent, spoke good English and were very knowledgable.

The food was also excellent - some of the best I had during my 4 months in South America!

The taxi arrangements were good and on time to get us started on the first day and overall we had a really great time and would definitely recommend the trip to anyone!

Anon reviewing Trek the Inca Trail on 02 January 2012

We really thought our trip was great. I would rate your service and the whole experience as a 5. The only piece that would make your service more convenient would be if the prices were conveyed in dollars instead of pounds. We would definitely recommend the trip and company to other travelers. We had our own trip for 3 people and were given lots of special attention. The transportation was very easy and all of our needs were met. Thanks so much for arranging everything for us!

Rochelle L reviewing Trek The Lares Trail on 07 July 2011

From beginning to end the service from both Tourdust and the local operator was fantastic. Despite being the rainy season we had a fair bit of good weather, and even when we didn't it couldn't take away from the great experience and amazing sites. Our guide Odon really made it for us. There was a smallish group of 8 of us. He understood everyones needs and tailored our days to make sure everyone got the most out of it. Whenever he could he made sure that we were ahead of other groups and got time at the most interesting sites on our own. He also hads fantastic knowledge and always had really interesting things to tell us which made the trip even better. Our team of porters were also fantastic. The food was amazing and you wouldn't believe they were cooking it in a camp tent. Thank you to the whole team for making this such a great trip. I would highly recommend Pachamama if you are thinking of doing the trail. Becks and Will - Jan 2011

Anon reviewing Trek the Inca Trail on 30 January 2011

I cannot imagine a better guide than Odon. From the very first time we met, he has been funny, kind, supportive, very knowledgeable and a real pleasure to be with. The fact is I was not fit enough to do this like some of the other young fit people, but he made me feel welcome and cared for - a wonderful man and a wonderful experience. Apart from my shame at taking the horse, I have loved almost every minute of this trek and Odon has been the second best part of it - countryside came first :)

Anon reviewing Trek the Salkantay Trail on 18 October 2010